General conditions of sale
Terms of Sales
1. Preamble
These conditions of sale are concluded on the one hand by Mr. Steven Dupuis, individual entrepreneur whose registered office is located at 29 rue Jean Baptiste Toulzac - 19100 Brive La gaillarde, registered in the commercial and companies register of Brive under number 913660890, hereinafter referred to as "the seller" and on the other hand, by any natural or legal person wishing to make a purchase via the seller's website www.imperial4men.fr hereinafter referred to as "the buyer".
2. Purpose
These conditions of sale are intended to define the contractual relationship between the seller and the buyer and the conditions applicable to any purchase made on the seller's site, whether the buyer is a professional or a consumer. The acquisition of a good or a service through this site implies unreserved acceptance by the buyer of these conditions of sale. These conditions of sale shall prevail over any other general or specific conditions not expressly approved by the seller. The seller reserves the right to modify its conditions of sale at any time. In this case, the applicable conditions will be those in force on the date of the order by the buyer.
3. Characteristics of the goods and services offered
The products and services offered are those listed in the catalog published on the seller's website. These products and services are offered subject to availability in stock or on order from a supplier. Each product is accompanied by a description drawn up by the supplier; for some of them, marked DF, the buyer can have access to the supplier's documentation. The photographs in the catalog are as faithful as possible but cannot ensure perfect similarity with the product offered, particularly with regard to colors.
4. Rates
The prices listed in the catalog are prices in euros, all taxes included. The seller reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer. The prices shown include order processing and packaging costs, but not transport and delivery costs.
5. Orders
The buyer declares to be at least 18 years old and to have the legal capacity or to hold parental authorization allowing him to place an order on the seller's site. Any order made on the site must correspond to the normal needs of a household.
The buyer, who wishes to buy a product or service must:
- complete the identification form on which he will indicate all the details requested or give his customer number if he has one;
- complete the online order form giving all the references of the products or services chosen;
- validate his order after having checked it;
- make the payment under the conditions provided;
- confirm their order and payment.
Confirmation of the order entails acceptance of these conditions of sale, acknowledgment of having perfect knowledge of them and waiver of its own conditions of purchase or other conditions. All the data provided and the recorded confirmation will constitute proof of the transaction. Confirmation will be worth signing and acceptance of transactions. The seller will communicate by e-mail confirmation of the registered order.
6. Withdrawal
Buyers, non-professional individuals, benefit from a withdrawal period of fourteen days from the delivery of their order to return the unused, undamaged product and in the original packaging to the seller at their own expense for exchange or refund without penalty without the buyer benefiting from any of the discounts, discounts or rebates granted on them. The right of return cannot be exercised for razors (safety, shavettes or straight razors) and other cosmetic products (creams, soaps, perfumes, etc., without prejudice to their opening or trial), for obvious reasons of hygiene. . Textiles, razors, shaving brushes and other articles which will have obviously been used, even washed, as well as any product damaged by the use made of it by the customer will not be accepted.
7. Terms of payment
The price is payable when ordering. Payments will be made by credit card. Payments by check are not accepted. Payments by credit card will be made through the secure Shopify Payments system which uses the SSL (Secure Socket Layer) protocol so that the information transmitted is encrypted by software and that no third party can read it during the transaction. transport on the network. For all transactions, the buyer's account will only be debited after the order has been registered by the seller. A paper invoice will be sent to the buyer.
8. Deliveries
Deliveries are made to the address indicated by the buyer and according to the terms specified in the order form.
Orders including at least one item on backorder are not released to the carrier until all items ordered are in stock. These orders are not split into several deliveries divided between items in stock and those which are not. In case of return of the package for any reason not attributable to the seller, the order will be considered canceled. The amount of the purchase will be refunded to the buyer minus the delivery costs without the buyer benefiting from any discount, rebate or rebate granted on these. Delivery times are given before the validation of your order when choosing the carrier.
9. Warranty
All the products supplied by the seller benefit from the legal guarantee provided for by articles 1641 and following of the Civil Code. In the event of non-compliance of a product sold, it may be returned to the seller who will take it back, exchange it or refund it.
All complaints, requests for exchange or refund must be made to the following address: infos@imperial4men.fr or by post to the following address Imperial 4 Men 29 rue jean baptiste Toulzac - 19100 Brive La Gaillarde in the thirty days from delivery.
The blades of the hand razors are made of stainless steel or carbon. They require special care and regular maintenance so as not to oxidize or rust. The blade and the socket must be cleaned and dried carefully after use. In case of storage without use, the blade must be oiled and the razor kept in a dry and ventilated place. The razors are out of guarantee if the use is not in accordance with these precautions.
10. Liability
The seller, in the online sales process, is only bound by an obligation of means; its liability cannot be engaged for damage resulting from the use of the Internet network such as loss of data, intrusion, virus, service interruption, or other involuntary problems.
11. Intellectual Property
All elements of the seller's site are and remain the exclusive intellectual property of the seller. No one is authorized to reproduce, exploit, redistribute, or use for any purpose whatsoever, even partially, elements of the site whether software, visual or sound. Any simple or hypertext link is strictly prohibited without the express written consent of the seller.
12. Personal data
In accordance with the law relating to data processing, files and freedoms of January 6, 1978, information of a nominative nature relating to buyers may be subject to automated processing. The seller reserves the right to collect information on buyers, including by using cookies, and, if desired, to transmit the information collected to business partners. Buyers may object to the disclosure of their details by notifying the seller. Similarly, users have the right to access and rectify data concerning them, in accordance with the law of January 6, 1978. The automated processing of information, including the management of the e-mail addresses of users of the site has been declared to the CNIL (being processed)
Newsletter: you have the possibility to unsubscribe at any time by clicking on the link present in all e-mails.
The customer has the possibility of registering on www.bloctel.gouv.fr in order to oppose any canvassing by telephone.
13. Archiving - Proof
The seller will archive the purchase orders and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of article 1348 of the Civil Code. The seller's computerized records will be considered by the parties as proof of communications, orders, payments and transactions between the parties.
14. Dispute Resolution
These online sales conditions are subject to French law. In the event of a dispute, jurisdiction is assigned to the competent courts of Brive La Gaillarde for professional customers or any other French court for private customers, notwithstanding multiple defendants or warranty claims.
“In accordance with Articles L.616-1 and R.616-1 of the Consumer Code, we offer a consumer mediation system. The chosen mediation entity is: CNPM - CONSUMER MEDIATION. In the event of a dispute, you can file your complaint on its website: https://cnpm-mediation-consommation.eu or by post by writing to CNPM - MEDIATION - CONSUMPTION - 27 avenue de la libération - 42400 Saint-Chamond »